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Water damage restoration in Alamo Heights and Olmos Park

Older homes, older plumbing and the Olmos basin next door. We dry carefully, measure everything and look after the finishes that make these houses what they are.

Open 24/7 across San Antonio and Bexar County, and up I-35 and I-10 into Comal, Guadalupe and Kendall counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water at the main if it's a pipe, water heater or appliance leak. After a freeze, know where the shutoff is before the pipes thaw.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your records.
  6. Call or text us at 210-899-5268, any hour. Send a photo and we'll talk you through the next hour.

Older homes, older plumbing

Many homes here were built long before today's plumbing. Older galvanized steel pipe rusts from the inside, and older cast iron drains can crack and leak. A slow leak inside a wall or under a floor can go unnoticed for weeks.

When water does get loose, we find where it went with moisture readings, including inside walls and under wood floors, and dry the structure in place wherever it can be saved. If something has to come out, we show you why first.

The Olmos basin

Olmos Dam and the Olmos basin sit right between these neighborhoods and downtown. Together with the San Antonio River flood tunnel, the dam helps protect downtown from floods coming down Olmos Creek. Heavy rain still collects fast in low streets and yards around the basin, and water can come in under doors.

If water came in from outside, see flood and storm cleanup.

Wood floors and fine finishes

Wood floors cup when water sits under them; dried early and evenly, many can be saved. We set up equipment to dry wood and older materials without rushing them, and we protect what is not wet.

Drapes and rugs, cleaned with care

Larger homes often have tall windows and fine rugs. We clean drapes right where they hang, usually in 1 to 3 hours for a larger home, and clean wool and silk rugs on site or at the shop.

Carpet, upholstery, rug and drapery cleaning in Alamo Heights & Olmos Park

We also clean carpet, upholstery, area rugs, drapes and tile in Alamo Heights & Olmos Park, with truck-mounted hot water extraction or low-moisture cleaning picked for what we're cleaning. Carpet is about $55 to $65 for a bedroom, or $0.55 per square foot, plus Texas sales tax.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet pad come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    From about April to October the outside air here is muggy, so we dry with the house closed up: dehumidifiers and air movers, with readings each visit.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

Can water-damaged wood floors be saved?

Often, if drying starts early and the water was clean. We measure the wood and the subfloor and dry them evenly. Badly cupped or soaked floors sometimes need repair, and we tell you honestly.

My older house has a slow leak. Is that urgent?

It is worth a look soon. A slow leak inside a wall can soak framing and insulation for weeks. Have a plumber fix the pipe, and we will measure and dry what it reached.

Do you clean drapes without taking them down?

Yes. We clean drapes on site, where they hang. Larger homes usually take about 1 to 3 hours.

Do you serve both Alamo Heights and Olmos Park?

Yes, along with Terrell Hills and the rest of central San Antonio. Call or text any time.

Related help

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.