What makes San Antonio different?
The city sits at the southern end of Flash Flood Alley, along the Balcones Escarpment. Shallow soil over limestone sends rain straight into the creeks, and creeks like Salado, Leon, Martinez, San Pedro, Alazán and Olmos rise fast. Rain tends to peak in May and June and again in October, often in short, heavy bursts.
From about April through October the air is muggy, so a wet house will not dry by opening the windows. We dry with the house closed up, using dehumidifiers and air movers, and measure until the readings are back to normal.
Freezes, hail and clay soil
Hard freezes are rare, but Winter Storm Uri in February 2021 burst pipes all over the city as temperatures rose back above freezing. Older pier-and-beam homes near downtown were most at risk, and newer slab homes were not immune. Water lines here often run only about 18 inches deep.
Spring hail cracks roofs that leak at the next rain. And much of Bexar County sits on clay that swells when wet and shrinks when dry; in drought, that movement has pushed water main breaks past 1,000 in a single August. The same movement stresses the pipes under a slab, which is why slab leaks come up so often here.
Neighborhoods we write about
Each of these pages covers what we know about water risk in that part of town:
- Northeast Side, along Beitel and Salado creeks near Loop 410 and Perrin Beitel
- Alamo Heights and Olmos Park, around the Olmos basin, with many older homes
- Northwest Bexar and Leon Springs, where some of the longest water outages followed Uri
- Helotes, hit by 4.5-inch hail in 2016
- Live Oak, where a drought-related pipe rupture in 2023 went unrepaired for days
We serve the rest of the city too, and up I-35 and I-10 into Comal, Guadalupe and Kendall counties. If you don't see your neighborhood, call or text anyway.
What we handle across the city
Water damage restoration for burst pipes, freeze breaks, slab leaks, roof leaks and appliance leaks; flood and storm cleanup; and fire and smoke cleanup, which here mostly means house fires. Every restoration job starts with a free inspection and an itemized estimate.
Carpet, upholstery, rug and drapery cleaning in San Antonio
We also clean carpet, upholstery, area rugs, drapes and tile in San Antonio, with truck-mounted hot water extraction or low-moisture cleaning picked for what we're cleaning. Carpet is about $55 to $65 for a bedroom, or $0.55 per square foot, plus Texas sales tax.